Case studies

Examples of best practice tried and tested with real users.

The Winter Workout

The Winter Workout was an initiative run by Octopus Energy between December 2021 and March 2022 to help customers reduce their gas consumption.

Graphic showing possible gas savings

Flow temperature campaign

Nesta and Loop ran an email campaign in April 2022, contacting Loop customers and prompting them to reduce their flow temperature.

An image of a mobile phone with a walkthrough on screen.

Online and offline advice

The Heating Hub provides guidance on flow temperatures through a variety of channels. It has produced an online guide, a walkthrough video and a downloadable leaflet.

Lady sitting with son under a blanket

The heat pump challenge

In this citizen science project, Carbon Co-op reduced gas combi boiler flow temperature down to heat pump range temperatures.


Our online tool, available for all

Mobile phones showing nesta's online tool