Examples of best practice tried and tested with real users.
The Winter Workout
The Winter Workout was an initiative run by Octopus Energy between December 2021 and March 2022 to help customers reduce their gas consumption.
Flow temperature campaign
Nesta and Loop ran an email campaign in April 2022, contacting Loop customers and prompting them to reduce their flow temperature.
Online and offline advice
The Heating Hub provides guidance on flow temperatures through a variety of channels. It has produced an online guide, a walkthrough video and a downloadable leaflet.